Degrees of Cultural Awareness
There are several levels of cultural awareness that reflect how people grow to perceive cultural differences.
My way is the only way
- At the first level, people are aware of their way of doing things,
and their way is the only way. At this stage, they ignore the impact of
cultural differences. (Parochial stage)
I know their way, but my way is better -
At the second level, people are aware of other ways of doing things,
but still consider their way as the best one. In this stage, cultural
differences are perceived as source of problems and people tend to
ignore them or reduce their significance. (Ethnocentric stage)
My Way and Their Way -
At this level people are aware of their own way of doing things and
others’ ways of doing things, and they chose the best way according to
the situation. At this stage people realize that cultural differences
can lead both to problems and benefits and are willing to use cultural
diversity to create new solutions and alternatives. (Synergistic stage)
Our Way -
This fourth and final stage brings people from different cultural
background together for the creation of a culture of shared meanings.
People dialogue repeatedly with others, create new meanings, new rules
to meet the needs of a particular situation. (Participatory Third
culture stage)
Increasing
cultural awareness means to see both the positive and negative aspects
of cultural differences. Cultural diversity could be a source of
problems, in particular when the organization needs people to think or
act in a similar way. Diversity increases the level of complexity and
confusion and makes agreement difficult to reach. On the other hand,
cultural diversity becomes an advantage when the organization expands
its solutions and its sense of identity, and begins to take different
approaches to problem solving. Diversity in this case creates valuable
new skills and behaviors.
In becoming culturally aware, people realize that:
We are not all the same
Similarities and differences are both important
There are multiple ways to reach the same goal and to live life
The best way depends on the cultural contingency. Each situation is different and may require a different solution.
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