CV Letter

CurriculumVitae

Personal Details

Full Name                    : Jilgia

Sex                              : Female

Place, Date of              : Bandar Lampung, 25 April 1992

Nationality                   : Indonesia

Marital Statue               : Single

Height, weight              : 165 cm , 75 Kg

Religion                       : Moslem

Address                       : Jl. H. Agus Salim Gg Raja Muda no 30 Rt 006 Kel Kelapa Tiga

  Kec Tanjung Karang Pusat Bandar Lampung

Mobile                         : 089631486590

Phone                          : 0721 7183039

E-mail                          : jilgia.agassy@yahoo.com or jilgia250492@gmail.com

Educational Background

Elemantary School  of 2 PALAPA Bandar Lampung               2002 - 2003

Junior High School of  7 Bandar Lampung                              2007 – 2008

Vacational High School of  3 Bandar Lampung                        2009 – 2010

Able To

1. Computer Operation (MS Word, MS Excel, MS power Point, MS Access, MS Outlook).
2. Internet Process
3. Isued Ticket Domestic Flight and international Flight .
4. Tourism Administration
5. Tour Guide Overland
6. Hotel Booking Administration
7. Knowledge of key holiday destinations
8. Foreign language skills
9. Excellent interpersonal skills
10. Communication skills
11. Customer service skills

Working Experience

on job trainning of Tampia Jogja                                             5 months (2008 – 2009)

Working in Tampia Jogja Tour and Travel                               6 months (3 may 2010 - 3 Oct  2010)

Working in Vina Tour and Travel                                            3 Years    (4 Nov 2010 – Present)

Job Description

1.      Collect payment for transportation and accommodations from customer.

2.      Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.

3.      Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour's costs.

4.      Book transportation and hotel reservations, using computer terminal or telephone.

5.      Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.

6.      Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations.

7.      Print or request transportation carrier tickets, using computer printer system or system link to travel carrier.

8.      Investigate complaints regarding safety violations.

9.      Examine carrier operating rules, employee qualification guidelines, or carrier training and testing programs for compliance with regulations or safety standards.

10.   Managing budgets

11.   Providing advice about visas or passports

12.  Maintaining statistical and financial records

13.  Planning promoting and marketing the business

14.  Dealing with customer queries and complaints

15.  Selling holidays and insurance

16.  Meeting profit or sales targets

17.  Preparing promotional materials and displays

Many Other Certificate:

1. Quick and Smart at Junior High School 7 B. Lampung                06 Feb  2005
2. Scrabble Competition at Universitas Lampung                            25 Feb  2007
3. Quick and Smart                                                                      17 Nov 2007
4. Proficiency Test Of English                                                       09 Feb  2008
5. Training of  Table Manner                                                         13 Feb  2008
6. Scrabble Competition at                                                             26 Oct  2008
7. Committee Langguage Competition                                            15 Nov 2008
8. Story Telling                                                                             15 Nov 2008
9. PPN Film                                                                                 26 Nov 2008
10. english Competition at Teknokrat                                               08 Mar 2009
11. On the job trainning of Tampia Jogja                                           17 Juli  2009 
12. Story Telling DPD- HIPKI Prov. Lampung                                 28 Juli  2009 
13. GBN Jogja                                                                               30 Oct  2009
14. GBN Magelang                                                                        30 Oct  2009
15. Proficiency Test Of English                                                       29 Jan  2010
16. Graduation certificate from mayor B.Lampung                           26 Apr 2010
17. Tourism Competent Certificate                                                  01 Mar 2010