REPLY TO INQUIRY

REPLY TO INQUIRY

The supplier must be able to attract the buyer by giving all the information that has been asked.

Important points:

1. Relate the reply by showing the letter reference, date of the letter and grateful.
2. Give the information required.
3. Enclose all details required: catalogue, pricelist, sample/pattern, etc.

JOHN HOWARD & SONS LTD

342 Queen Street, London, E. 4

Great Britain

Your Ref         : LA/NMA                                                                              April 22^nd, 2007

Our Ref             : JC/MA

PT. Multi Indah and Co. Ltd.

76 Jl. Suryopranoto

Jakarta 10160, Indonesia

Dear Sir,

KITCHEN EQUIPMENT

            We thank you for the letter of 19^th February, 2007 asking about full particulars of our Kitchen Equipment, and are sending you herewith our latest illustrated catalogue which gives you details of prices, models, and terms.

            The equipment you mentioned in your letter has been a great success and we have already exported them to several European countries and our prices and terms are competitive.

            Though prices have gone up steadily since March, we have not raised the quotations yet. We would, therefore, recommend you to place your order as soon as possible.

                                                                                   

                                                                                                             Yours Faithfully,

                                                                                            FOR JOHN HOWARD & SONS LTD

           

                                                                                                                   J. Clerk

                                                                                                             Sales Manager

Encl.: Catalogue

–         Opening

EXPRESSIONS

1. With reference to your inquiry (letter) of … we are sending you herewith under separate cover our … (sample, pricelist, catalogue, etc).
2. We are pleased to receive your inquiry letter of September 17^th, 2006 and have pleasure in sending you herewith/under separate cover our … (sample, pricelist, catalogue, etc).
3. In reply to your inquiry letter of December 12^th, 2006, asking for our catalogue, for which we thank you, we are sending you herewith/under separate cover our catalogue.

–         Closing

1. We should be glad to have your order immediately.
2. We look forward to the opportunity of giving a service to you.
3. We hope that you will find our prices, terms, as well as quality satisfactory, and look forward to hearing from you soon.
4. Our terms and prices are exceptionally favorable and we look forward to receiving an order from you as soon as possible.